Driver Terms

Joining the driver waitlist

Joining the waitlist or the Founding Driver program lets you register your interest and receive updates. It does not guarantee approval as a driver, access to the platform, a launch date, a set number of rides or any level of earnings.

Eligibility

To drive with mum collective, you must:

• Be at least [21] years old.
• Hold a valid driver's licence of the class required for rideshare driving in the province where you'll drive.
• Have [at least 3 years] of licensed driving experience.
• Be legally eligible to work in Canada.
• Have access to an eligible vehicle that meets our vehicle standards.
• Have a smartphone that can run the mum collective driver app.
• Successfully complete all screening checks.

Screening and background checks

Before approval, drivers must complete:

• Identity verification.
• A criminal background check.
• A driving record review.
• Vehicle registration and inspection checks.
• Proof of insurance.

By applying, you consent to mum collective and its trusted third-party providers carrying out these checks. Screening may be repeated periodically while you drive on the platform. We may decline or remove any applicant or driver who doesn't meet our safety standards.

Vehicle requirements

Your vehicle must be in safe, clean and good working condition, properly registered and insured, and must meet any age, size and inspection requirements set by mum collective and local regulations. Full vehicle standards will be published before launch.

Insurance

Drivers must hold valid personal auto insurance as required by law. Insurance coverage that applies while you are online and on trips will be confirmed in the Driver Agreement, in line with the requirements for rideshare drivers in the province where you drive.

Independent contractor status

Drivers on mum collective are independent contractors, not employees. You choose when and how often you drive. You are responsible for your own taxes, licences, permits and any business expenses, unless the Driver Agreement states otherwise.

Earnings and fees

Fare structures, driver earnings, service fees and payment schedules will be shared before launch and set out in the Driver Agreement. Any earnings examples we share before launch are estimates only and are not a guarantee of income.

Earn-to-Own program

The Earn-to-Own program is in development. Program details, eligibility and terms will be announced before launch and will be governed by separate program terms. Joining the waitlist or Founding Driver program does not guarantee a place in Earn-to-Own.

Safety and conduct standards

Every driver agrees to:

• Treat all riders with respect and professionalism.
• Follow all traffic laws and drive safely at all times.
• Never drive under the influence of alcohol, cannabis or any other impairing substance.
• Never harass, discriminate against, threaten or make unwanted contact with any rider.
• Never contact riders outside the app for personal reasons.
• Keep rider information private and use it only to complete trips.
• Only allow the approved, verified driver to use your account.
• Report any safety incident to mum collective promptly.

mum collective has zero tolerance for harassment, violence, discrimination and impaired driving.

Ratings, suspension and removal

Riders and drivers can rate each trip. We may review, suspend or permanently remove a driver for safety concerns, guideline violations, failed or expired screening checks, fraud, consistently low ratings or a breach of these Terms or the Driver Agreement. Where appropriate, we'll let you know the reason and give you an opportunity to respond.

Your information

We collect and use the information you provide, including screening results, to review your application, operate the platform and keep our community safe. We handle personal information in line with applicable Canadian privacy laws and our Privacy Policy.

Communications

Joining the waitlist does not require you to agree to receive marketing messages. If you choose to opt in using the separate, optional consent checkbox, mum collective may send you updates about launch timing, onboarding, services and driver programs. You can unsubscribe at any time.

Messages that are necessary to process your application or to give you legal or account notices are separate from marketing.

Limitation of liability

To the fullest extent permitted by law, mum collective is not responsible for any indirect or consequential losses arising from your participation in the waitlist or pre-launch programs, including any change in launch timing or program availability.

Changes to these Terms

We may update these Terms as we prepare for launch. The "Last updated" date at the top of this page shows when they last changed. Continuing on the waitlist or in the Founding Driver program after an update means you accept the revised Terms.

Governing law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there.